DUTIES AND RESPONSIBLITIES:

§  Manages and maintains the sales pipeline and target key accounts and vertical markets for development.

§  Achieves assigned quarterly and annual sales expectations and other objectives.

§  Manages the current direct Accounts through regular sales presentations to executives on strategic topics and making managerial contacts made aware of new product offerings.

§  Ensures that all sales related issues are solved at first call, and all non-sales issues are delegated to the appropriate staff and followed-up.

§  Increases the value of the revenues generated by these Accounts through campaigns and participation in joint projects.

§  Identifies and develops new business through networking, and courtesy and follow-up calls.

§  Deals with all aspects of Customer Satisfaction campaigns and Customer Satisfaction measurement.

§  Ensures necessary actions are undertaken by the technical product management or Research and Development teams when required and escalates using reporting line when required.

§  Maintains and expands relationships with existing clients.

§  Completing sales-related administrative work, as required.

§  Understands customers' diverse, specific business needs and applying product knowledge to meet those needs.

§  Maintains awareness and keeping abreast of constantly changing software, hardware systems and peripherals.

§  Contacts the technical team to arrange the Demo installations with the customer.

§  Follows up with the finance team to insure timely collection of invoices.

§   Participates with the marketing team in the events covering all sales aspects and presenting company products and or any special offers to ensure gaining new customers.  

Audits and supervises the company’s database with all the customers’ information and contacts to ensure accuracy and updated information

EDUCATION, KNOWLEDGE AND EXPERIENCE:

§  Bachelor degree in discipline

§   Fluent English and Arabic, both spoken and written

§  Technical competence (understand software, hardware, networks, etc)

§  Very Good usage of Excel, WinWord and Power Point.

§  Ability to take on a consultative style when presenting ideas and professional services 3-5 years of experience in a similar position

§  Aware of company’s services

§  Minimum 3 years of Account/project management experience, Preferably in Banking sector